MNT Systems, Inc. - HP PITTS Application

Business Need:
Purpose
To facilitate Compaqs directive to become the leading IT solutions provider and by implementing cost reduction programs, the functionality of the Proposal Enterprise Generator (PEG) is to be extended to allow the tracking of PITTS items. The new PITTS functionality will standardize procedures across all NA ETSS departments and sites, allowing a simple and consistent way for all employees to raise and track PITTS items as well as provide the vehicle for managers to report to their superiors PITTS related events in an efficient, cost effective manner.

Solution:

Business Problems

The business problems that will be addressed are:

Diverse reporting procedures across ETSS departments and locations.
Lack of effective item tracking.

Project Goals

Simplify PITTS reporting model
Reduce report creation times
Achieve higher levels of automation
Deliver standard reports across all ETSS departments
Ability to access data for future knowledge management and what-if analysis
Leverage the work already completed in the existing PEG application.

Project Critical Success Factors

Several critical success factors exist for this project and are identified to be:

Business Factors

Workflow optimization
Reduce overall report creation time
Drive standardized business processes across multiple geographic locations
Flexible and accurate reports of all NA ETSS activities

Technical Factors

Ease of use
Leverage past development investments to further realize competitive advantage and expand technology leadership

Adhere to XML standards for current and future integration efforts.

Solution

Once the project team had developed the new procedures for submitting PITTS reports, the PubPoint implementation was designed to turn those processes into web-based processes that allowed the users to create PITTS items and submit PITTS reports online. The system is currently in User Acceptance Testing and is expected to reduce the time spent on creating a PITTS report from 6 hours to 30 minutes.

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